Terms and Conditions – Careplus Nepal

Welcome to Careplus Nepal. These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing or purchasing from Careplus Nepal, you agree to accept all terms and conditions stated here. Please read this page carefully before using our website or making a purchase.

1. General Information

Careplus Nepal operates as a wellness and herbal brand offering natural supplements, powders, and oils designed to promote a healthy lifestyle. Our products are intended for general health support and are not meant to diagnose, treat, or cure any disease.
By using this site, you acknowledge that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Acceptance of Terms

When you visit our website, browse, or make a purchase, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms that may apply to certain features, products, or promotions.
If you do not agree with any part of these terms, please refrain from using our website.

3. Products and Descriptions

We strive to provide accurate and up-to-date information about all Careplus Nepal products. However, due to the natural variation of herbs and ingredients, product color, texture, or aroma may differ slightly from batch to batch.
All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue or modify any product at any time.

4. Pricing and Payment

All prices displayed on our website are listed in Nepalese Rupees (NPR) and are inclusive of applicable taxes unless stated otherwise.
We accept multiple payment methods, including digital wallets, bank transfers, and cash on delivery (COD).
Careplus Nepal reserves the right to refuse or cancel any order in the event of a pricing error, payment issue, or fraudulent transaction.

5. Shipping and Delivery

We deliver our products across Nepal. Orders are usually processed within 1–3 business days and delivered within 3–7 business days depending on your location.
Delivery charges may apply based on your order total and delivery zone. Careplus Nepal is not liable for delays caused by courier companies, weather conditions, or unforeseen circumstances beyond our control.

6. Returns, Refunds, and Replacements

We aim to ensure customer satisfaction with every purchase. If you receive a damaged, expired, or incorrect product, please contact our customer care within 48 hours of delivery.

• Products must be returned unopened and in their original packaging.

• Refunds or replacements will only be processed once the returned product has been inspected and approved.

• Due to hygiene and safety reasons, we cannot accept returns on opened consumable items such as powders, oils, or capsules.

7. Health Disclaimer

All products from Careplus Nepal are made from natural herbs and ingredients. They are intended to support general wellness and are not a substitute for medical treatment.
Always consult a qualified healthcare professional before using any herbal or dietary supplement, especially if you are pregnant, nursing, or have a pre-existing health condition.
Careplus Nepal will not be held responsible for misuse, allergic reactions, or health issues arising from improper use of our products.

8. Intellectual Property Rights

All content on this website, including product images, logos, text, graphics, and other materials, is the property of Careplus Nepal and protected under copyright laws.
You may not reproduce, copy, or distribute any content from our website without prior written consent.

9. User Conduct

You agree not to use our website for any unlawful purpose or in a way that could damage, disable, or impair the website.
You are prohibited from:

• Uploading harmful or malicious files

• Misrepresenting your identity or payment information

• Attempting to hack or disrupt website operations
  Any misuse of the website may result in termination of access and legal action.

10. Privacy Policy

We value your privacy. Personal information collected through the Careplus Nepal website—such as name, address, phone number, or payment details—is used only for order processing, delivery, and customer communication.
For full details on how we handle your data, please read our [Privacy Policy].

11. Third-Party Links

Our website may include links to third-party sites for additional information or services. Careplus Nepal is not responsible for the content, privacy practices, or accuracy of these third-party websites. Visiting these links is at your own risk.

12. Limitation of Liability

Careplus Nepal shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
We make no guarantees regarding the effectiveness or specific health outcomes of our products since individual results may vary.

13. Indemnification

You agree to indemnify and hold harmless Careplus Nepal, its employees, agents, and affiliates from any claims, losses, damages, or legal expenses arising from your violation of these Terms and Conditions or misuse of our products.

14. Modification of Terms

Careplus Nepal reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such updates constitutes acceptance of the revised terms.

15. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Nepal. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.

16. Contact Information

For questions, complaints, or feedback related to our Terms and Conditions, please contact us at:

? Email: support@careplusnepal.com
? Phone: +977-9851153550
? Address: Careplus Nepal, Kathmandu, Nepal